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    FAQ

    Q: Are the prices on your website per room or per person?
    HVFR: Rates on our website are to be considered per room per night, double occupancy, inclusive of breakfast.

    Q: Is breakfast included in the price of the room?
    HVFR: Yes rates are inclusive of breakfast.

    Q: Which is the confirmation booking procedure?
    HVFR: in order to confirm a reservation, we need to receive a written confirmation, by fax or e-mail with : exact date of arrival and departure; number of guests; credit card details with expiring date; full name of the credit card holder; credit card billing address.

    Q: What is your cancellation policy?
    HVFR: Low season. during this period you can cancel your reservation without any penalty charge at latest one day before due arrival – 12:00 noon – hotel time. Medium season. during this period you can cancel your reservation without any penalty charge at latest 10 days before due arrival – 12:00 noon – hotel time. In order to cancel your reservation, we need to receive the cancellation via e-mail (info@villafeliceamalfi.it) or fax (+39 089.832914), indicating the name, date of arrival and departure. In case of cancellation notification received after 12:00 (noon) of the 10th day before due arrival or in case of no show, we will charge on the credit card the equivalent of the cost of 50% of the entire stay, not refundable.

    Periodo media stagione. si richiede un preavviso tramite e-mail (info@villafeliceamalfi ) o fax (+39 089 83 29 14) almeno 10 giorni prima della data del Vostro arrivo, in mancanza di ciò sarà trattenuto dalla Vostra carta di credito 50% del soggiorno;

    High season. during this period you can cancel your reservation without any penalty charge at latest 20 days before due arrival – 12:00 noon – hotel time. In order to cancel your reservation, we need to receive the cancellation via e-mail (info@villafeliceamalfi.it) or fax (+39 089.832914), indicating the name, date of arrival and departure. In case of cancellation notification received after 12:00 (noon) of the 20th day before due arrival, we will charge on the credit card the equivalent of 50% of the cost of the entire stay, for cancellations received after 12:00 (noon) of the 10th day before due arrival or in case of no show , we will charge on the credit card the equivalent of the cost of 70% of the entire stay. The above penalty charges will be not refundable.

    Q: How do I pay for the stay?
    HVFR: We accept payments in cash and with major credit cards: American express, Diners Club, Mastercard and Visa.

    Q: Are rates inclusive of tax?
    HVFR: Yes, rates are inclusive of tax.

    Q: Does the hotel have the parking lot?
    HVFR: Yes, the hotel has parking lot and it is free of charge.

    Q: Does the hotel have the beach?
    HVFR: the hotel has a convention with a bathing establishment, access costs are : Adults. 12,00 Euro per person; Children from 7 to 12 years old 6 Euro per person; Children up to 6 years old free entrance. Costs are inclusive of a sun bed for each person and an umbrella for every two persons.

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